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Delivery Information

COVID-19 UPDATES

Due to the current worldwide situation,  Royal Mail are working on reduced staff and following social distancing measures. We are seeing some deliveries take much longer than usual, so please make sure you read our current guidelines below regarding the various delivery options we have available.

We are seeing most orders delivered within the set timelines, however some are taking a little longer than usual.

DUE TO REDUCED SERVICES WE WILL NOW ONLY BE DISPATCHING THE MAJORITY OF ORDERS ON MONDAY/WEDNESDAY/FRIDAY 

GENERAL DELIVERY INFORMATION

William May always goes the extra mile for our customers, and we want to ensure your purchases get to you as quickly and safely as possible. 

We endeavour to dispatch products on the same day that they have been ordered. To do so, we must have the items in stock and orders need to be placed before 1pm on a normal working day. All customers will receive a dispatch confirmation once their jewellery has been sent out. 

William May makes UK, EU and international deliveries. If your package is particularly large or heavy, there may be a small surcharge in addition to the standard delivery cost. 

The delivery times outlined below are estimates, and these can sometimes vary.

Delivery Options

Please note - if more than one item is ordered there may be a slight delay in dispatch as we have to collect stock from various branches.

UK Delivery

Orders under £75

£4.00  - Royal Mail Tracked 48/Recorded (Please note that if you choose to change your delivery address through Royal Mail, we cannot be held liable for its delivery)

£7.50 - Royal Mail Special Delivery (1 -3 working days when ordered before 1pm) 

£12.00 - Royal Mail Saturday Special Delivery (When ordered before 1pm on Friday) 

 

Orders between £75 to £149.99

FREE  - Royal Mail Tracked 48/Recorded (Please note that if you choose to change your delivery address through Royal Mail, we cannot be held liable for its delivery)

£3.50 - Royal Mail Special Delivery (1 -3 working days when ordered before 1pm) 

£12.00 - Royal Mail Saturday Special Delivery (When ordered before 1pm on Friday) 

 

Orders over £150

FREE Recorded Next Day UK Delivery

FREE - Royal Mail Special Delivery (1 -3 working days when ordered before 1pm)  

£12.00 - Royal Mail Saturday Special Delivery When ordered before 1pm on Friday) 

 

European Delivery

Orders under £250

£12.00 - Royal Mail European Delivery  

Orders over £250

FREE - Royal Mail European Delivery UNFORTUNATELY WE CAN'T GUARANTEE A SPECIFIC DELIVERY TIME BUT ARE SEEING MOST DELIVERIES ARRIVING AROUND 7-10 WORKING DAYS


International Delivery

£18.00 - Royal Mail International Delivery UNFORTUNATELY WE CAN'T GUARANTEE A SPECIFIC DELIVERY TIME BUT ARE SEEING MOST DELIVERIES ARRIVING AROUND 7-10 WORKING DAYS

 

Full Delivery Terms & Conditions can be found here

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